Exports

Mader has established several export markets over the years, including Brunei, Malaysia, East Timor, the Pacific Islands and Indonesia. Based on this experience a policy has been developed around:

Cultural awareness and sensitivity
Ensuring that products are suitable for sustained and intended use in the country of destination
The provision of a valid and workable warranty
The provision of a high-level of after sales support, in recognition of the mission criticality of ambulances and rescue vehicles

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Export Vehicles

Export Vehicles

To ensure that the best level of after sales service support is available the following procedure is generally implemented:

Preparation of detailed operator and service manuals
On-site familiarisation courses
Development of a local agent (usually the base vehicle agent), who will support the base vehicle and the conversion
24/7 phone support
Express freight of parts
Mader technicians visiting on-site in the earliest possible time frame, usually within 2 days

east timor

MVC-014F

Mader International

Exports

Export Vehicles